Privacy Policy
1. Controller
The controller responsible for data processing on this website is Mondono GmbH, Robert-Koch-Str. 35, 55129 Mainz, Germany, email: info@mondono.eu.
2. General Information
Protecting your personal data is important to us. We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). Personal data means any information relating to an identified or identifiable natural person.
3. Hosting and Shop System
Our online shop is operated through Shopify. Shopify provides the technical infrastructure for the shop and may process personal data on Shopify servers. Processing is based on Art. 6(1)(b) GDPR for the performance of contracts and on our legitimate interest in operating a secure and efficient online shop pursuant to Art. 6(1)(f) GDPR.
4. Collection and Processing of Personal Data
When you visit our website or use our online shop, we may process data such as your name, billing and delivery address, email address, phone number, order information, payment information, IP address, browser information and usage data. Processing takes place only for the stated purposes and within the limits of the law.
5. Server Log Files
When you visit our website, the web server automatically records information in server log files, such as IP address, date and time of access, browser type, operating system, referrer URL and pages accessed. This data is used to ensure stable website operation and system security. Legal basis: Art. 6(1)(f) GDPR.
6. Orders and Contract Processing
To process and fulfill your order, we process the personal data required for order acceptance, payment processing, delivery, customer communication and compliance with legal obligations. Legal basis: Art. 6(1)(b) GDPR.
7. Payment via PayPal
We offer PayPal as a payment method. The provider is PayPal Europe S.à r.l. et Cie, S.C.A. If you choose PayPal, the data required for payment processing is transmitted to PayPal. Legal basis: Art. 6(1)(b) GDPR.
8. Shipping Providers
To deliver your order, we transmit the required delivery data to commissioned shipping providers. This may include your name, delivery address, email address where required, and phone number where required. We use services from DHL Paket GmbH and General Logistics Systems Germany GmbH & Co. OHG. Transmission takes place solely for delivery purposes. Legal basis: Art. 6(1)(b) GDPR.
9. Contact
If you contact us by email or through a contact form, we process the data you provide in order to handle your request. This may include your name, email address, optional phone number and message content. Legal basis is Art. 6(1)(b) GDPR for contract-related requests and Art. 6(1)(f) GDPR for other requests.
10. Cookies
Our website uses cookies. Technically necessary cookies are used to operate the online shop and provide essential functions such as cart, login, checkout and website security. Where additional cookies are used, especially analytics or marketing cookies, this is done only on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw consent at any time with future effect.
11. Disclosure of Personal Data
Personal data is disclosed only where required to fulfill a contract, where we are legally obliged to do so, where you have consented, or where external service providers are used as processors.
12. Storage Period
We store personal data only for as long as necessary for the relevant processing purposes or as required by statutory retention obligations. Tax and commercial law data is generally retained for ten years. After the relevant periods expire, data is deleted unless another legal basis for storage exists.
13. Your Rights
You have the statutory rights of access under Art. 15 GDPR, rectification under Art. 16 GDPR, erasure under Art. 17 GDPR, restriction of processing under Art. 18 GDPR, data portability under Art. 20 GDPR, objection under Art. 21 GDPR, and withdrawal of consent. To exercise your rights, you can contact us at any time.
14. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority. The competent supervisory authority for Rhineland-Palatinate is the State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate.
15. Data Security
We use appropriate technical and organizational security measures to protect personal data against loss, manipulation, unauthorized access and other unauthorized processing. Our security measures are continuously improved in line with technological development.
16. Changes to This Privacy Policy
We reserve the right to update this privacy policy so that it always complies with current legal requirements or reflects changes to our services and offers. The current privacy policy published on this website applies to each subsequent visit.
Last updated: June 2026